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Quality Assurance with Heartland Builders

What words come to mind when you hear the term “building process?” If you immediately think stress or confusion, we don’t blame you. Fortunately, Heartland Builders redefines this overwhelming process, and turns it into one that’s “Easy. Fun. Fast(er thank you think.)”


When you work with us, you’re guaranteed to experience a superior building process. We take pride in our commitment to our clients, and we know what it takes to ensure that each home is built just right. Take a look at the elements of our promise of quality:


Construction is 75% planning and 25% construction. This means that we truly sweat the details, and we only start physical construction once we know that your home will be built smoothly and without error. All of the time that we spend in the planning stage is well worth it!

Construction Planning



During construction, our project manager reviews the scope of work with each trade when they are on-site. Although many of our trade partners have been working with us for years, we continue to meet with them during each job. We do this to review exactly what we expect, as well as go over the details of our client’s home so that there are no questions — and nothing left to chance. When the trade partner’s job is complete, our project manager reviews the scope of work again to ensure that everything has been completed correctly before signing off.

Grand Rapids Heartland Builders




Our building process includes meeting with our clients throughout their home’s creation. First, we do formal, on-site meetings to review house placement on their land. Next is a meeting, before mechanical, plumbing, and electrical have been roughed in. We then meet with clients soon after the trim carpenter starts his or her job, so that we can review the plan and confirm that we’re finishing their home in the exact way that they want. Keeping close contact with clients is one of the most effective ways to ensure that each client is more than satisfied with our work.

Grand Rapids Michigan Home builder


Once our clients move into their new homes, communication doesn’t end there. We’re still on-hand and ready to support our new Heartland homeowners in regard to our formal warranty process.

Heartland Builders

Although your initial perception of a home building process may include stress and confusion, rest assured that Heartland Builders makes this experience “Easy. Fun. Fast(er than you think).” We want you to feel as relaxed and confident as possible as we complete the home in which you’ll create your greatest memories. Working with us is a guaranteed way to start the best chapter of your life off on the right page!


Heartland Builders is a custom home builder located in Grand Rapids, MI. For more information on our homes, please visit www.heartlandbuilders.com, or call 616-205-5430.

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