Testimonials

We are so grateful for the beautiful and barrier free home that Heartland Builders built for our family. Rich and his crew were able to take our vision of an open floor plan, where our child with limited mobility would be able to move freely without restrictions, and create the perfect environment for all of us.  Also, having a no step entry, wider halls and doorways, lowered countertops and a paved walkway to the backyard have made all of our lives much easier.  Rich and the rest of his staff were so easy to work with, respected our time & requests and gave us a complete over view of the process before we committed to anything.  All the help we had with the design, the thorough step by step schedule, along with the visual of what the completed project would look like truly made this a stress free process for us.  Most importantly, when the house was complete it truly felt like our home as we walked through the door!

Kim Chase


I enjoy working with Heartland Builders because they have the homeowner make selections before they start to build, which eliminates surprises later.  They have an on staff designer to assist with selections, which  makes the selection process easier.  Heartland works within a schedule so that I know when the house needs to be measured and when I need to have the materials on site.  Overall the process is organized and makes it easier for everyone involved!

Paula Allison, Design and Sales Consultant
Starlite Kitchens and Baths


We initially met with Rich in March of 2013 and immediately felt comfortable with his approach and the Heartland building process.  While we did speak with other builders, our decision to work with Heartland Builders was an easy one.  Rich took our amateurish, hand drawn and not-to-scale floor plan and created a 3D representation and blueprints of the exact home that we were looking for.  They were able to help us achieve our dream home by balancing what we wanted and the reality of what could be done.  We were thoroughly impressed with the quality of the sub-contractors and the adherence to the published schedule.  Even during the "polar vortex" of 2014, the completion date that was established when we broke ground was delivered as promised.  Our move in date felt bittersweet, as we knew our day to day interaction with Heartland Builders was coming to an end.  The entire team was a joy to work with.  We cannot say enough good things about our experience with Heartland Builders. The downside to such a great experience is the fact that we love our home so much that it will be a long time before we get the opportunity to build again with Heartland!

Jeff and Stephanie Noeker


We were looking at building a new home and our Realtor suggested we talk with Rich.  We met Rich for the first time during the Parade of Homes and it was a great first impression.  We were hooked.  He met all of our criteria and it was obvious he knew what he was doing.  We enjoyed going through the deign and build process with Rich.  He incorporated all of the things we wanted and developed a plan that worked.  Rich gave us a timeline before breaking ground which laid out each step of the way.  We moved in on time and within our budget.  He did a nice job of working within our bodget and trying to get us the best quality for the best value.  We feel strongly about Rich, he is a quality builder.  He allowed us to make decisions and save money, which helped us afford a nicer home. We have recommended Heartland Builders to other couples and will continue to do so.

Nate and Kim Fowler


Heartland impresses me as a company that truly has their client's best interest in mind while working with their supplier partners to provide a quality home through a logical and non-intimidating process.  As a supplier, I appreciate the organization of their selections.  Lisa leads the client through the many decisions efficiently and with sound advice, keeping an eye on aesthetic and budget.

Michelle Christie, Showroom Manager 
Virginia Tile - Grand Rapids Showroom


We first met Rich at a home show, he was giving a presentation on things you should consider before building a home.  We were drawn to the principles he espoused of universal design and energy efficiency, and that building a new home could actually be fun.  We were given a detailed schedule of what would happen.  There were very few down days.  We enjoyed working with the Heartland Builders staff and subcontractors; we found them all to be positive, professional and efficient.  Not a day goes by that we do not say or think "what a wonderful place this is, aren't we lucky?" We like the open and spacious feel, the way our house integrates with our property, the excellent workmanship and the unique design features.  We are completely satisfied with Heartland Builders and have on numerous occasions recommended Heartland Builders to others who are considering building.

George and Gretchen Zuiderveen


We heard building could be trying, but I would definitely build again and it would be with Heartland Builders.  We learned about Heartland Builders from a fellow employee.  Rich had built their home and he had nothing but good things to say about Rich.  We found it all to be true.   What we like most is that they are organized, thorough and make the building process relatively easy.  The only challenges we had were with doubts in our own taste, but we worked with the interior designer who helped us pick colors and other design aspects.  I can't imagine anyone doing any better.  We were given a complete schedule of the building process, along with deadlines that had to be met to move in on time.  Rich communicated with us the entire way to keep us apprised of the progress.  We love our home.  It's roomy without being ostentatious. It's a great house to raise a family.

Jeff and Susan McDonald